Another quality product brought to you by Datatex Dynamics

with 20+ years of experience in the telephone industry.

PROTECTS THE PRIVACY OF YOUR RECORDINGS

Recordings are encrypted at source (onsite where they are recorded) before being uploaded to our secure servers that are dedicated to store and backup your recordings.

UNLIMITED SUPERVISOR LICENSES WITH PERMISSION BASED ACCESS

Scalability and efficiency at its best. You can add as many supervisors as you need without paying a cent more.

3rd PARTY INTEGRATION

Integration tools are available. Matching your recordings to local systems allow trends to be identified, links to be created to local cases or tickets and retrieval of recordings.

COMPLIANCE

Call Recordings conform to the provisions of the Electronic Communications and Transactions (ETC) Act No.25 of 2002 and can help any company comply with all current legislative requiremnets including FICA, FAIS, SOX, PCI, NCA and CPA etc.

SHARE RECORDINGS

Share recording via the cloud or email by means of a file or a temporary playback link with a full audit trail.

COST EFFECTIVE MONTHLY BILLING PER EXTENSION

Our month-to-month billing contracts mean that iReCall reflects only as operational expenditure (OPEX).

FAQ