Another quality product brought to you by Datatex Dynamics
with 20+ years of experience in the telephone industry.
PROTECTS THE PRIVACY OF YOUR RECORDINGS
Recordings are encrypted at source (onsite where they are recorded) before being uploaded to our secure servers that are dedicated to store and backup your recordings.
UNLIMITED SUPERVISOR LICENSES WITH PERMISSION BASED ACCESS
Scalability and efficiency at its best. You can add as many supervisors as you need without paying a cent more.
3rd PARTY INTEGRATION
Integration tools are available. Matching your recordings to local systems allow trends to be identified, links to be created to local cases or tickets and retrieval of recordings.
COMPLIANCE
Call Recordings conform to the provisions of the Electronic Communications and Transactions (ETC) Act No.25 of 2002 and can help any company comply with all current legislative requiremnets including FICA, FAIS, SOX, PCI, NCA and CPA etc.
SHARE RECORDINGS
Share recording via the cloud or email by means of a file or a temporary playback link with a full audit trail.
COST EFFECTIVE MONTHLY BILLING PER EXTENSION
Our month-to-month billing contracts mean that iReCall reflects only as operational expenditure (OPEX).
FAQ
We have made the configuration and usage of iReCall as easy as possible and are continuing to improve on it every day. It is easy to search, playback and share recordings.
iReCall Recording complies with all best business practices related to the security and privacy of call recordings. This includes encryption, checksums and protection of company information etc. There are also full audit trails of all actions in iReCall.
